News Flash

CVWD Hot Topics

Posted on: January 11, 2021

New and Easier Payment Portal Now Available!

InvoiceCloud Payment Portal

CVWD is excited to announce a new customer service payment portal hosted by Invoice Cloud, which offers a more secure and easy payment process. Invoice Cloud is an online payment portal that will allow you to view and pay your bills online, schedule future payments, and sign up for pay by text, all through a more secure and user-friendly service. 

Once you have created your password you will have access to the following:

    Pay by Text: Get text notifications about your bill and have the option to reply to text to pay with your default payment method.

    Paperless Billing: Replace your paper billing statement with eBill, which you can view each month on the portal as a PDF.

    AutoPay: Pay each month automatically by using a credit card or linking to your bank account. If you are current AutoPay customer, you have been automatically converted to the new Invoice Cloud payment system and your payments will not be interrupted.

The new service will make it possible for CVWD customers to view their bill 24/7, anywhere you have access to the internet. Previously, electronic payment through the payment portal was available, but there was not ability to review charges or check account balances.

The new portal can be accessed directly at https://www.cvwdwater.com/128/Your-Account. If you have any questions regarding your account, please contact our Customer Service Team at 855-654-CVWD.


 


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