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1. What is backflow?
2. What is a cross-connection?
3. What causes backflow?
4. How can backflow be prevented?
5. What is a backflow prevention assembly?
6. Who is required to have a backflow prevention assembly?
7. Who can test backflow prevention assemblies?

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1. Does CVWD offer a turf rebate?
2. How do I establish or terminate service?
3. Does CVWD offer a senior or low-income discount?
4. What is the tiered rate structure?
5. As a customer, what portion of my water and sewer lines are my responsibility?
6. How do I read my water meter?
7. What is the meter service charge?
8. Can I pay my bill online?
9. Can I pay my bill automatically?
10. Does CVWD offer monthly billing?
11. What other online services do you offer besides bill pay?
12. When will I get my security deposit back?
13. What conservation rebates does CVWD offer?
14. What rebate programs are available for businesses?
15. Does CVWD provide residential water consultations?
16. Can my swimming pool be filled from a fire hydrant?

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1. What is E-Z Pay® Direct Debit?
2. How do I sign up for E-Z Pay® Direct Debit?
3. How will I know how much is being deducted from my bank account?
4. When will E-Z Pay® Direct Debit take effect?

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1. How do I submit an application?
2. Can I just submit a resume instead of filling out the application?
3. What happens after I submit my application?
4. Can I apply for any position at any time?
5. Where can I find more information on the types of positions at CVWD?
6. I'd like to know more about compensation and benefits. Where can I get that information?
7. How will I know if I am qualified for a position?
8. How will I know when a new position is posted?
9. What should I do if my mailing address, phone number, or email address changes?
10. If I have previously completed an application, will I automatically be considered for other positions?
11. What does "Open until filled" mean?
12. What does “First review of applications” mean?
13. What are the steps of the selection process?
14. What can I expect at the interview?
15. What kind of pre-employment tests or checks are required?

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1. What is a Level Billing Plan (LBP)?
2. How much does it cost?
3. How do I sign up for LBP?
4. How does LBP work?
5. When will LBP take effect?

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1. Does CVWD offer a cash-for-grass rebate?

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1. Why is CVWD using recycled water?
2. Do we need recycled water even during years with heavy rain?
3. What is recycled water and where does it come from?
4. Are they going to use recycled water on front yards?
5. What happens if someone accidentally drinks recycled water?
6. Can my kids get sick from playing on grass irrigated with recycled water? What about my dog?
7. Will recycled water increase my rates?
8. How much is this recycled water program going to cost?
9. How will the district keep recycled water separate from the drinking water system? Is it guaranteed that the two will not mix?
10. How will I know where recycled water is being used?
11. Where will recycled water be used?
12. Who monitors and regulates recycled water?
13. How do you know if the water is being treated safely?
14. Is recycled water safe?
15. Does this mean that the city can continue to build thousands of homes?

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1. Where can I get more information about my drinking water?
2. Does CVWD's water meet safe standards set by the U.S. Environmental Protection Agency (EPA) and California Department of Public Health (CDPH)?
3. How will I know if my water is not safe to drink?
4. How do I know if my drinking water is safe?
5. Does CVWD add fluoride to the water?

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1. Why is my water “cloudy” or “milky” looking?
2. Why is my water “rusty”?

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1. What is total dissolved solids (TDS)?
2. How hard is my water?

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1. Where can I find more information about drinking water home treatment units?
2. My water has a different taste and/or odor. Is it safe to drink?
3. Do I need to flush out my hot water heater?
4. Why does my water smell septic?
5. My water smells like chlorine, why is chlorine added?

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1. What substances do you test for?
2. How can I get my drinking water tested?
3. Who analyzes CVWD's water samples?
4. Is there a generic drinking water test for everything?